Contact Us

The best way to contact us is via email at info@lcgpa-gov.kz or through WhatsApp at +7 (922) 038 8606. Due to language barriers, we recommend written communication over phone calls to ensure clear understanding.

We typically respond to general inquiries within 1-2 business days. For tender-related questions, it may take 3-5 business days, and for complex technical matters, up to 7 business days. This timeline allows for proper translation and internal processing.

Yes, you can visit our office in person, but we recommend scheduling an appointment in advance via email. This allows us to prepare for your visit and ensure that appropriate staff members with relevant language skills are available to assist you.

Tender-related documents must be submitted according to our specific guidelines. All forms must be printed, filled out by hand, signed, and then scanned before submission via email. Please refer to our Tender Rules and Communication Policy pages for detailed instructions.

Yes, we have offices in the United Arab Emirates (Dubai) and the United Kingdom (London). However, our headquarters is in Astana, Kazakhstan. For specific details about our international offices, please contact our main office.

We do our best to provide translation assistance during meetings. However, for complex technical discussions, we recommend that you bring your own translator to ensure accurate communication. Please inform us in advance if you require translation services.